What we collect, how we protect it, how long we keep it, and how to get it deleted.
Last updated: June 21, 2026
Before any text reaches an AI provider, we detect and replace direct identifiers (name, email, phone, address, profile URLs) with typed placeholders. The model receives only redacted text. Your raw, un-redacted text never leaves our infrastructure.
This minimizes what any third-party model can ever see and is the privacy guarantee we surface throughout the product.
| Data | Retention | Notes |
|---|---|---|
| Original uploaded files (PDF/DOCX) | Deleted immediately | Removed right after redaction + extraction succeed. |
| Redacted text + structured summaries | 30 days | Then purged. Used only for planning/evaluation. |
| Transcript + scorecard (guests) | 90 days | Then purged automatically. |
| Account holders' results + history | Until you delete | Powers progress trends (only if you opt in). |
| Financial records (invoice/GST) | ~8 years | Kept separately per Indian tax law. |
A scheduled purge job enforces these windows. Deletes are hard deletes, not soft hides — except legally-required financial records.
File any of these on the contact & data requests page.
We follow India's Digital Personal Data Protection (DPDP) Act and GDPR best practices: purpose limitation, explicit consent, a clear processing notice, and data-subject deletion. This page is our processing notice.
Questions about this policy, or want your data deleted? Contact us / file a data request →